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our fabrics - pureour fabrics - pure

We invite you to explore Pure
a collection of sensuous fabrics,
defined by simplicity and restraint,
in a palette of gentle neutrals.
 

resources - frequently asked questions


OUR FABRICS
Do you have any sustainable fabrics?
What does halfdropped mean?
How do you determine the direction of a velvet or plush fabric?
Are fabrics reversible?
Can this fabric be railroaded?
Can fabrics be used for wallcovering?

PERFORMANCE AND MAINTENANCE
What is the difference between light, medium and heavy use?
What is the difference between Wyzenbeek and Martindale abrasion ratings?
What tests do POLLACK fabrics pass?
Does POLLACK have specific cleaning or maintenance instructions for fabrics besides the recommended dry cleaning?

FINISHES
Are any special finishes offered?
Do fabrics need to be backed?

SAMPLES AND ORDERS
How quickly will my sample requests be processed?
Do I need to return memo samples?
Is my sample railroaded?
Why is there a surcharge on orders of less than 2 yards?
What is your return policy?
Can I print an invoice from the website?

GENERAL
Where can I find POLLACK in my area?
What other lines does POLLACK represent?

WEBSITE
How can I find my account number or password?

OUR FABRICS
Do you have any sustainable fabrics?
What does halfdropped mean?
How do you determine the direction of a velvet or plush fabric?
Are fabrics reversible?
Can this fabric be railroaded?
Can fabrics be used for wallcovering?

PERFORMANCE AND MAINTENANCE
What is the difference between light, medium and heavy use?
What is the difference between Wyzenbeek and Martindale abrasion ratings?
What tests do POLLACK fabrics pass?
Does POLLACK have specific cleaning or maintenance instructions for fabrics besides the recommended dry cleaning?

FINISHES
Are any special finishes offered?
Do fabrics need to be backed?

SAMPLES AND ORDERS
How quickly will my sample requests be processed?
Do I need to return memo samples?
Is my sample railroaded?
Why is there a surcharge on orders of less than 2 yards?
What is your return policy?
Can I print an invoice from the website?

GENERAL
Where can I find POLLACK in my area?
What other lines does POLLACK represent?

WEBSITE
How can I find my account number or password?

 

OUR FABRICS
Do you have any sustainable fabrics?
What does halfdropped mean?
How do you determine the direction of a velvet or plush fabric?
Are fabrics reversible?
Can this fabric be railroaded?
Can fabrics be used for wallcovering?

PERFORMANCE AND MAINTENANCE
What is the difference between light, medium and heavy use?
What is the difference between Wyzenbeek and Martindale abrasion ratings?
What tests do POLLACK fabrics pass?
Does POLLACK have specific cleaning or maintenance instructions for fabrics besides the recommended dry cleaning?

FINISHES
Are any special finishes offered?
Do fabrics need to be backed?

SAMPLES AND ORDERS
How quickly will my sample requests be processed?
Do I need to return memo samples?
Is my sample railroaded?
Why is there a surcharge on orders of less than 2 yards?
What is your return policy?
Can I print an invoice from the website?

GENERAL
Where can I find POLLACK in my area?
What other lines does POLLACK represent?

WEBSITE
How can I find my Trade Account Number?

 

How can I find my Trade Account Number?

Contact Customer Service at 212-627-7766 or customerservice@pollackassociates.com for assistance.

Do you have any sustainable fabrics?

Our line includes many sustainable fabrics, woven with recycled fibers or those from rapidly renewable sources, or manufactured according to cradle-to-cradle protocols; these fabrics are indicated on this site and on all samples with our logo. Our approach to this important subject is summarized on our Green Design page.

Are fabrics reversible?

We identify some fabrics as reversible if we consider the reverse side attractive and distinct from the face. Additionally, the fabric construction must create an integral surface on the reverse that has abrasion resistance comparable to the face. In applications where abrasion performance is not an issue, such as a headboard, bed skirt or drapery, a wider selection of fabrics may be used on the reverse at the designer’s discretion. In any case, our listed test results apply only to the face side of our fabrics.

Do fabrics need to be backed?

During development, our fabrics are designated as appropriate for either upholstery or drapery use. If we feel that a backing will enhance the construction or performance of an upholstery fabric, a backing is applied at the mill during production; drapery fabrics are never backed.

Furniture manufacturers and workrooms may request that fabrics be backed to facilitate their specific manufacturing procedures. We suggest that you supply them with a memo sample of the fabric you are considering for their evaluation.

Backing is generally required if a fabric is going to be used as a wallcovering in a direct-glue installation, as the backing prevents the glue from migrating through to the face of the fabric. See the related question on wallcovering use below.

Can fabrics be used for wallcovering?

Most fabrics are appropriate for wallcovering installations that use wrapped panel or track systems, where they are stretched over a padded surface. Be aware that it is natural for fabrics to breath, and that those with high natural fiber, viscose or nylon content will have the strongest reaction to heat and humidity, relaxing or sagging as these factors increase and then recovering as they decrease; large areas will exhibit this effect more noticeably than smaller ones. This reaction can be minimized by backing the fabric prior to installation, which will also reduce the “dimpling” effect when an upholstered wall is touched.

Many fabrics may also be directly glued to vertical surfaces, but must be backed to prevent the glue from migrating through to the face. Fabrics that are already backed for upholstery use must still be additionally backed for gluing. Some constructions, however, make fabrics inappropriate for direct gluing: pocket weaves such as a doublecloth or matelasse, and fabrics with long floats on the reverse, will not adhere properly to the wall. Fabrics with long weft floats on the face may create objectionable ragged “eyelashes” if visible cut edges are simply butted up against one another.

Fabric-covered walls create a luxurious effect and offer unique options for patterns and textures on vertical surfaces, as they also add sound absorbing and insulating qualities to a room. It is always advised to create a mockup for any application process being considered. In commercial spaces it is also critically important that the installation meet the locally required flammability tests.

Can this fabric be railroaded?

The decision to railroad a fabric, or turn it so that the selvages are horizontal, is usually made for an aesthetic reason, such as changing the direction of stripes. It is also a means of reducing the number of seams. Drapes and sheer window treatments, in particular, benefit from railroading extra wide fabric to create wide seamless panels of the appropriate height.

Fabric construction can also determine if a design can be railroaded. For instance, velvets should not be railroaded, as the pile does not wear well in a sideways orientation. Most knitted fabrics designed for drapery use are also excluded, as the fabric will elongate when hung from a selvage edge. Chenille fabrics should also be railroaded with care; it shows a distinct shading that is dependent on the direction of use, and it is critical that all pieces be cut in the same direction.

Is my sample railroaded?

No, all of our fabrics are sampled as the fabrics are woven, down roll; none of our samples are railroaded.

What is the difference between light, medium and heavy use?

The Association for Contract Textiles, ACT, has established a set of voluntary standards that POLLACK uses to describe fabric performance. To measure abrasion, the visible surface wear caused by rubbing, a fabric is tested by either the Wyzenbeek or Martindale method.

A fabric is considered appropriate for medium use, or General Contract Upholstery, if the Wyzenbeek test results with cotton duck are a minimum of 15,000 double rubs (Martindale 20,000 cycles); light use is denoted by lower results, and heavy use is defined as achieving at least 30,000 double rubs in the Wyzenbeek method (Martindale 40,000 cycles).

What is the difference between Wyzenbeek and Martindale abrasion ratings?

Wyzenbeek refers to a fabric abrasion test method and to the machine used to perform it. Samples of the test fabric are pulled tight in a frame and held stationary while the abradant - most commonly cotton duck but occasionally wire mesh - is rubbed over it. Each back and forth motion is referred to as a “double rub”. Fabric is normally tested in both the warp and fill directions and the number of double rubs achieved depends on an assessment of both noticeable wear and the point at which the first yarn breaks.

Martindale also refers to a fabric abrasion test method and machine. This test uses worsted wool as the abradant and specifies the pressure. Fabric samples are mounted flat and rubbed in a lissajous motion - an elliptical movement that incrementally moves until you have made a square - with the results measured in the number of cycles achieved before noticeable wear is apparent and two yarns are broken or, in the case of a pile fabric, when base yarns have been exposed. Multiple samples are simultaneously tested and the results are averaged for the final result.

What tests do POLLACK fabrics pass?

The detailed fabric specification pages list the specific performance tests that apply to each pattern.

What does halfdropped mean?

Halfdropped refers to a common pattern repeat, where the individual repeat unit appears to be in vertical columns, repeating directly above and below itself. All the “even” columns, however, are shifted down half the length of the adjacent repeats in the “odd” columns.

Textiles designers employ a halfdropped repeat to make the overall design more complex, or to create a larger scale . A repeat unit is often less obvious when arranged in this pattern. 

How do you determine the direction of a velvet or plush fabric?

Velvet pile has a definite direction, or nap, that can usually be determined by running your hand down the fabric. If the surface feels rough, you are rubbing against the pile; if it feels smooth, you are rubbing in the same direction as the pile, and it will look lighter and more lustrous than when viewed from the opposite direction. When the pile is erect, as in some mohair velvets, pile direction is sometimes difficult to establish.

To minimize abrasion, velvet should always be used with the pile running down.

Does POLLACK have specific cleaning or maintenance instructions for fabrics besides the recommended dry cleaning?

Professional dry cleaning is recommended for most fabrics, but any specific cleaning notes or cautions that may apply are noted on the specification pages of individual fabrics.

Are any special finishes offered?

When the needs of your project require the application of additional finishes, we are pleased to offer Optional Finishes which include selected stain resistant, fire retardant and backing finishes. Please be aware that the choice of a finish is wholly the responsibility of the purchaser, and POLLACK is not responsible for any distortion or changes to hand or color that may result from these elective treatments. 

Where can I find POLLACK in my area?

Go to our Find a Representative page, listed on the About Pollack and To the Trade tabs, to find the locations and contact information for our representatives.

How quickly will my sample requests be processed?

Most sample requests will ship within one business day of receipt. There will be an exception to this policy if samples are unavailable, or if the order is very large.

Do I need to return memo samples?

Yes! If you no longer have a use for our samples, please return them to the nearest showroom or to our corporate headquarters so that they can be loaned to others.

Why is there a surcharge on orders of less than 2 yards?

We charge a standard handling and packing fee for each fabric on an order; it is waived when the quantity is 2 or more yards.

What is your return policy?

No fabric may be returned without Pollack’s prior written consent; unauthorized returns will not be accepted. Fabric pieces less than 10 yards are not returnable. A handling charge of up to 25% of the net merchandise amount may be charged on all approved returns, which must have a Pollack Return Goods Authorization form attached.

Can I print an invoice from the website?

Invoices can be printed from the Recent Orders and Recent Invoices pages on the To the Trade tab.

What other lines does POLLACK represent?

In addition to displaying our own extensive textile line, our showroom in New York City’s prestigious D&D Building represents other highly respected manufacturers of fabric, window coverings and accessories. These lines are listed on our NY Showroom page.